Candice joined Business Dynamics RCM in 1998. She holds an MBA from Adelphi University and is also a Certified Professional Coder (CPC) after receiving her BS in Health and Nutrition Sciences from Brooklyn College.
In her role as COO, Candice oversees the day-to-day operations and coordinates with the managers of each department to ensure efficient work flow and quickly resolves any issues that arise. She is constantly monitoring coding trends and processing changes to ensure that Business Dynamics RCM maintains its place as the leading Revenue Cycle Management firm for spine. She has spearheaded several different appeal discussions with the Medical Directors and Executives of many Major Insurance Carriers as well as engaged new clients and help with a smooth transition to reduce down time and delays in the revenue cycle.
Candice is well versed in the continuous changes in spine coding and reimbursement and is considered a subject matter expert in that area. She confers with clients on a daily basis to discuss account issues, coding and documentation requirements and support all areas of the RCM space for all clients. She is the consummate client liaison.