Business Dynamics RCM

Revenue Cycle Management
for the Spine Professional

1 (516) 294-4118

About Us

Company Overview

Business Dynamics RCM

Business Dynamics RCM (BD-RCM) was founded by Barbara Cataletto in 1998 as a spine-specialized firm dedicated to providing coding, billing, and collection services for spine surgeons. To date, the core focus and the foundation of the company continues to be the delivery of outstanding spine coding, claim generation, collection and appeals services which have resulted in maximized reimbursement for our clients.

BD-RCM continues to succeed by expanding our operations, developing staff efficiency and providing the continuous training and skills needed to develop top agents in the field of Spine Coding and Reimbursement. This is demonstrated in the operational structure that promotes the detailed services needed to fully maximize reimbursement while remaining compliant with the ever changing business of spine. These services include coding by our certified spine coding team, swift submission of claims, analysis of every surgical claims, aggressively appealing incorrect payments and denials and encouraging state agency and insurance executive office assistance when carriers do not comply with policy or industry guidelines.


Corporate Governance

The team of Business Dynamics RCM consists of Executive Management and support staff along with the most dedicated Departmental Managers in the business. Our operational team is divided into areas of specialists including; appeal specialists, senior auditors, senior processors, claims auditors and processors.

Our staff consists of experts in the field of spine reimbursement; who are specialty trained and have achieved their titles of Spine Reimbursement Specialists through our specialized and recognized certificate program. They are lead by an experienced Executive Management and Administrative team; many of whom hold MBAs or Bachelor Degrees and are recognized by leading industry organizations. They provide the support and the attention needed for each client account and are involved in all aspects of the business from training and education of our reimbursement team to providing the hands-on assistance to capture revenue and resolve delays in the reimbursement process.


Barbara Cataletto

Barbara Cataletto is the Chief Executive Officer and Managing Director of Business Dynamics, Inc., a company dedicated to revolutionizing the business of spine. At its foundation, her expertise stems from years of hands on coding and reimbursement along with coaching, consulting, and collaborating with spine specialists nationwide. She thoroughly reviews the billing and collection procedures used by her clients, and offers recommendations to help improve the process, thereby allowing the physician or practice to maximize their surgical revenue. Barbara has taken the concept of coding and brought it to the next level with the production of the first, web-based spine coding and auditing applications such as CaseCoderSuite.

As Managing Director of Business Dynamics RCM, Barbara Cataletto demands only the highest level of service for her clientele, which includes spine specialists, medical groups, neurosurgical and orthopedic centers, product manufacturers, Fortune 500 companies, and various organizations within the medical community.

Read Barbara's Full Bio >

Meet Our Professional Team

Candice Brody
Candice Brody, MBA, CPC
Chief Operating Officer
Business Dynamics RCM

Candice joined Business Dynamics RCM in 1998. She holds an MBA from Adelphi University and is also a Certified Professional Coder (CPC) after receiving her BS in Health and Nutrition Sciences from Brooklyn College.

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Gene Sheppard
Gene Sheppard, MS
General Manager / Director of Finance
Business Dynamics Inc

Gene joined Business Dynamics Inc. in 2010 as the Director of Finance and General Manager. Gene holds a MS in Finance from Adelphi University after receiving his BS in Finance from St. John's University. In his role as Director of Finance and General Manager, Gene oversees all aspects of…

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Samantha Aucone, CPC
Director of Reimbursement Integrity
Business Dynamics RCM

Samantha Aucone has been with Business Dynamics RCM since 2005 and has held many positions during her tenure with the company. In 2010, she took on the role of Appeals Manager, and was responsible for implementing systems and policies…

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Samantha Aucone
Marie Michelakos, MBA, CPC
Senior Specialty Unit Manager
Business Dynamics RCM

Marie joined Business Dynamics RCM in 2011 as Auditing Manager and was promoted to Senior Specialty Unit Manager in 2016. Marie holds a BA degree in Paralegal studies from St. John's University and an MBA in Public Administration from C.W. Post.

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Marie Michelakos
Kelli Tota
Kelli Tota, MBA
Director of Strategic Development
Business Dynamics Inc

Kelli Tota has been with Business Dynamics Inc. for more than 8 years and was mentored by Barbara Cataletto. Kelli holds an MBA in Executive Management and a BS in Marketing, both from St. John's University.

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Angelica Cintron
Angelica Cintron, MBA
Human Resources Manager
Business Dynamics Inc

Angelica joined Business Dynamics Inc. in 2013 as HR Manager. Angelica holds both an MBA and a BBA with a focus in Human Resources, as well as a Certificate in HR from Adelphi University. While at Adelphi, Angelica was a member of the Beta Gamma Sigma Business Honor Society…

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Michael McDowell
Client Operations Manager
Business Dynamics RCM

Michael first joined Business Dynamics RCM in 2010 in the billing department. He immediately excelled and in 2011 he was promoted to Billing Manager. After several years in his role, he was then promoted to the position of Client Operations Manager.…

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Michael McDowell
Patrick Ciervo
Accounts Receivable Manager

Patrick joined Business Dynamics RCM in 2015 as the Accounts Receivable Manager. Patrick holds a BS degree in Marketing from St. Johns University and a BA degree in Business Administration from St. Johns University.

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Patrick Ciervo
Donna Dentrone
Donna Dentrone
Auditing Manager

Donna joined Business Dynamics RCM in 2015 as Auditing Manager. Donna has several years of experience in the billing and collections field.

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Julie Krasnoff
Julie Krasnoff
Processing Manager

Julie joined Business Dynamics RCM in 2015 as Processing Assistant Manager and was quickly promoted to Processing Manager. Julie has more than 15 years of experience in the Healthcare industry. She specializes in collections, account receiving, and payment posting.

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Affiliates

The latest affiliate in the BD Inc family of spine related services is the consulting company dedicated to supporting the spine industry. The Business of Spine was developed to promote training and education programs to all involved in this complex industry and to lend dedicated consulting services to spine specific businesses.

With over 25 years of experience, The Business of Spine offers unique high level consulting and education services required in spine. Our clients range from all areas in the industry; from facilities and practices to long time instrumentation suppliers and startups. Coding, Audits, Education and Product Analysis to assist in Product Development are just a few services that we supply. For more information visit our website: www.thebusinessofspine.com

Hospital group

The Business of Spine


Testimonials

I wanted to take a moment to express appreciation to the entire staff at Business Dynamics for the outstanding work done each day on behalf of Kenai Spine. I literally sleep well at night knowing that our billing function is being watched over and managed by your capable team of experts.

I specifically appreciate the way your team goes above-and-beyond in support of Kenai Spine. Most recently when it seemed your entire company dropped what they were doing to focus exclusively on carrying out an in-depth billing and collection analysis. The speed and quality of your work showed us that you not only truly care about your customers, but that you could also provide second-to-none analysis backed up by solid data critical to the management of our business. The input you provide to our business is invaluable.

I also want to thank you for the hospitality you showed when our new billing manager and I visited your facility to meet your team members and received two days of on-site training. Again, every member of your team went out of their way to ensure all our questions were addressed. The customer-centric culture you have developed at Business Dynamics is extremely impressive to say the least.

Craig Wilcox, Practice Administer
Kenai Spine LLC, Alaska

Without a doubt, our company would not be where it is today if it were not for the knowledge, skills, expertise and responsiveness of the entire Business Dynamics team. We have been working with Business Dynamics for approximately 18 months. In that relatively short period of time, we have seen a dramatic increase in our revenue and improvement of our internal processes. The company has provided invaluable guidance not only from a coding, billing, and collection standpoint, but also from a workflow standpoint. They have seamlessly integrated into our practice management software and have been fantastic at communicati ng with our internal billing staff. They have been able to provide guidance in our fee schedule alteration and have been able to generate reports allowing us to successfully negotiate with multiple carriers. Most importantly, however, is the peace of mind that comes with knowing that they are a full team of professionals whose interests are completely aligned with our own.

Our organization has never operated so efficiently and we are quite pleased with our selection of this revenue management firm

Mark Mittler MD, President of Long Island Neurosurgical Associates PLLC
Long Island NY

We just want to take this opportunity to let you know how great you have been to us over the last four years. Not only are we confident that everything gets billed out properly, but we are confident that the follow -up and follow-through with payments are always on point. Anytime any of us have a question, we get an immediate answer. If ever there is an issue, it gets rectified instantly. We know we can always count on your team. Thank you for everything.

Joanna Prizzi, Practice Administrator
Kirshner Spine Institute NJ

  • BONE AND JOINT PHYSICIANS
    GEORGE MIZ, M.D.
    540 WEST 11TH STREET
    OAK LAWN, IL 60453
    718-423-8440
  • BROOKLYN PREMIER ORTHOPAEDICS
    JONATHAN D. LEWIN
    1414 NEWKIRK AVENUE
    BROOKLYN, NY 11226
    718-759-6100
  • CENTER FOR SPINAL DISORDERS
    JONATHAN D. LEWIN,
    177 N. DEAN ST. 1ST FLOOR NORTH
    ENGLEWOOD, NJ 07631
    201-510-3777
  • COASTAL SPINE
    KAMALDEEP MOMI, M.D.
    LAWRENCE DEUTSCH, M.D.
    MARK TESTAUITI, M.D.
    4000 CHURCH ROAD
    MT. LAUREL, NJ 08054
    856-222-4444
  • COMMONWEALTH ORTHOPAEDICS & REHABILITATION
    RONALD CHILDS, M.D.
    13350 FRANKLIN FARM ROAD
    HERNDON, VA 20171
    703-471-5300
  • DENVER SPINE CENTER
    SANJAY JATANA, M.D.
    DAVID WONG, M.D.
    7800 E. ORCHARD ROAD, SUITE 100
    GREENWOOD VILLAGE, CO 80111
    303-783-1300
  • DESERT SPINE AND SCOLIOSIS CENTER
    RAFATH BAIG, M.D.
    4566 E IVERNESS AVENUE, SUITE 208
    MESA, AZ 85206
    480-993-1300
  • INSTITUTE FOR COMPREHENSIVE SPINE CARE
    OKUBADEJO GBOLAHAN, M.D.
    59 WASHINGTON STREET
    HOBOKEN, NJ 07631
    201-947-0850
  • JDM NEUROSURGERY, PLLC
    JOSEPH DEMATTIA, M.D.
    1000 TENTH AVENUE, ROOM 5G50
    NEW YORK, NY 10019
    212-523-8085
  • JONATHAN STIEBER, M.D.
    820 2ND AVENUE, SUITE 7A
    NEW YORK, NY 10017
    212-883-8868
  • KATHLEEN B. FRENCH, MD, PC
    3020 HAMAKER COURT, SUITE B104
    FAIRFAX, VA 22031
    703-641-4877
  • KENAI SPINE LLC
    STEVEN HUMPHREYS, M.D.
    108 E. CORRAL AVENUE
    SOLDOTNA, AK 99669
    907-260-5455
  • KIRSHNER SPINE INSTITUTE
    STEVEN B. KIRSHNER, MD.
    525 ROUTE 73 SOUTH, SUITE 300
    MARLTON, NJ 08053
    856-267-5629
  • LONG ISLAND NEUROSURGICAL ASSOCIATES PLLC
    MARK MITTLER, M.D.
    410 LAKEVILLE ROAD, SUITE 204
    NEW HYDE PARK, NY 11042
    516-354-3401
  • MARK R. GRUBB, M.D., INC
    1 PARK WEST BLVD., SUITE 325
    AKRON, OH 44320
    330-865-6956
  • NEUROSURGICAL ASSOCIATES
    STEPHEN SARIS, M.D.
    1 DAVOL SQUARE, SUITE 302
    PROVIDENCE, RI 02903
    401-453-3545
  • NEUROSURGICAL ASSOCIATES OF DENVER, PC
    JENNIFER KANG, M.D.
    4545 E 9TH AVE, STE 300
    DENVER, CO 80220
    330-333-8740
  • NEW YORK UNIVERSITY, NEUROSURGERY
    ANTHONY FREMPONG, M.D.
    NOEL PERIN, M.D.
    MICHAEL SMITH, M.D.
    DONATO PACIONE, M.D.
    550 FIRST AVENUE HCC 5C
    NEW YORK, NY
    212-263-6514
  • NEW YORK UNIVERSITY, ORTHOPEDICS
    THOMAS ERRICO, M.D.
    ANTHONY PETRIZZO, M.D.
    JOSEPH W. DRYER, M.D.
    303 2ND AVENUE, SUITE 19
    NEW YORK, NY 10003
    212-460-0180
  • NY SPINE & SCOLIOSIS CENTER
    MARC AGULNICK, M.D.
    600 OLD COUNTRY ROAD, SUITE 226 GARDEN CITY, NY 11530
    516-739-9270
  • NOVA ORTHOPAEDIC & SPINE CARE-CAO
    PAYMAUN LOTFI, M.D.
    14605 POTOMAC DRIVE STE 300
    WOODBRIDGE, VA 22191
    703-490-1112
  • ORTHOPEDIC SPECIALISTS OF NORTH AMERICA
    TODD M. DOERR, M.D.
    20401 NORTH 73RD STREET, SUITE 255 SCOTTSDALE, AZ 85255
    480-353-0446
  • ORTHOPAEDIC SPECIALTY CENTER OF BALTIMORE
    MARK ROSENTHAL, M.D.
    6080 FALLS ROAD
    BALTIMORE, MD 21209
    410-377-8909
  • PANACEA BRAIN AND SPINE, LLC OF ARIZONA
    JOHN E. LANKENAU, M.D
    CHAD EDWARD HARTLEY, MD.
    297 S LAKE HAVASU AVENUE, SUITE 204
    LAKE HAVASU, AZ 86403
    928-453-2211
  • PREMIER SPINE INSTITUTE
    BONAVENTURE NGU, M.D.
    9200 PINECROFT DRIVE, SUITE 400
    THE WOODLANDS, TX 77380
    281-719-9505
  • SPINE INSTITUTE OF SOUTHERN NEW JERSEY
    JOAN O'SHEA, M.D.
    538 LIPPINCOTT DRIVE
    MARLTON, NJ 08053
    856-797-9161
  • SEAN MCCANCE, M.D.
    1155 PARK AVENUE
    NEW YORK, NY 10128
    212-360-6500
  • ST. LUKE'S/ROOSEVELT HOSPITAL CENTER
    DOUGLAS COHEN, M.D.
    GEORGE DIGIACINTO, M.D.
    425 WEST 59TH ST.
    NEW YORK, NY 10019
    212-523-8500
  • TEXAS BACK INSTITUTE
    RICHARD GUYER, M.D.
    STEPHEN HOCHSCHULER, M.D.
    6020 W. PARKER ROAD #200
    PLANO, TX 75096
    972-608-5088 / 972-608-5062